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Cozy Office

Frequently Asked Questions (FAQs)

1. What is Health & Wellness, and how does it benefit individuals and organizations?

Health and wellness refer to a holistic state of well-being that includes physical, emotional, mental, and spiritual health—not just the absence of illness. It’s about cultivating balance, resilience, and a lifestyle that supports sustainable energy, clarity, and self-care.

 

Research shows that individuals engaging in wellness practices such as mindfulness, proper nutrition, movement, and stress reduction:

  • Reduces anxiety and depression

  • Improves sleep and cognitive function

  • Boosts immune system strength

  • Enhances self-esteem and life satisfaction
    **Sources: American Psychological Association, Mayo Clinic, Harvard Health

 

Company wellness initiatives can significantly improve employee well-being, reduce burnout, and increase engagement. Studies have found:

  • 28% reduction in sick days

  • 26% lower healthcare costs

  • 30% higher productivity
    **Source: RAND Corporation, Harvard Business Review

When individuals thrive, so do teams, families, and communities.

 

2. What services do you offer?

We offer a range of holistic wellness services including:

  • Self-paced online programs

  • 1:1 holistic wellness coaching

  • Personalized wellness planning

  • Downloadable workbooks & mini courses

  • Corporate wellness packages

All designed to help you reconnect, rebalance, and feel more in control of your well-being.

 

3. How do I book a coaching session or service?

You can book directly through our “Book Online" menu option. Choose your service, select a time, and follow the checkout process. A confirmation email with session details will follow.

 

4. What is a self-paced program?

Self-paced programs allow you to complete wellness content on your own schedule. You’ll get access to videos, audio sessions, workbooks, and action steps—available 24/7.

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5. Can I combine coaching with a self-paced program?

Yes! Many of our programs will include or offer add-ons for personalized 1:1 coaching so you get customized guidance and support.

 

6. Do you offer sliding scale pricing?

We do not offer sliding scale pricing at this time.

 

7. Do I need special equipment?

Nope—just internet access and a device (phone, tablet, or computer). All tools, resources, and videos are accessible online.

 

8. What if I miss my scheduled session?

We understand things come up. You can reschedule up to 24 hours in advance. One courtesy reschedule is included with each booking.

 

9. Are your services beginner-friendly?

Absolutely. Everything we offer is designed to meet you where you are, whether you're just starting or returning to wellness after a break. No experience needed.

 

10. How do I access my program or session materials?

You’ll receive a welcome email after purchase with access details. All materials are hosted on a secure member area via our Wix site.

 

11. Is everything online?

Yes! You can access our coaching, programs, and materials online from anywhere. Flexible and convenient—on your time.

 

12. What is your refund policy?

Because digital content is immediately accessible, we don't offer refunds on programs. However, we’re happy to discuss credit toward another service if something isn’t a good fit.

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13. How can I get in touch with questions or support?

Reach us anytime via our Contact page or email us directly at [Your Email]. We aim to respond within 1–2 business days.

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